Thank you for visiting and shopping at www.storieswecherish.com. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 2-3 business days. We are a new brand therefore orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|Shipment method||Estimated delivery time||Shipment cost|
|Standard Delivery||3-5 business days||£5.95|
|Next day Delivery*||Next working day guaranteed by 1pm||£7.50|
*Next day delivery is only applicable if orders are placed by midday.
SHIPMENT CONFIRMATION AND ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
CUSTOMERS, DUTIES AND TAXES
Stories We Cherish is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Stories We Cherish is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
We currently don’t ship outside the U.K.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order
For more information, email support [email protected]